Our Approach

Our Approach

Our professional staff provide a full continuum of care, as well as best and evidence-based practices in the fields of mental health and substance use disorder. Our first step when working with someone is to conduct a thorough assessment in order to provide the least intrusive level of care possible. Once an individual has started treatment, we regularly reevaluate his/her needs and individual progress toward treatment goals in order to recommend the most suitable next steps. Services are fully integrated with appropriate public and private agencies to ensure treatment gains are sustained. To ensure long-term recovery, we encourage clients to engage with active support networks, and we walk them through this process.

Our staff is made up of highly qualified clinical leadership and dedicated support staff. The clinical management team includes professionals in the fields of social work, psychology, and psychiatry, supervising employees and contractors in these fields as well as nurses, marriage and family therapists, and paraprofessionals.
We focus on quality outcomes for clients by using a strengths-based approach and employing rigorous supervision standards as well as ethical and clinical requirements. We work hand-in-hand with state clinicians to determine the best quality of care for participants, along with a variety of Hawaii State government departments including the Adult Mental Health Division (AMHD), Child & Adolescent Mental Health Division (CAMHD), the Judiciary, and Department of Human Services (DHS). Staff participates in ongoing training to ensure we are utilizing the most current and effective methods of intervention.

Respect For Clients

All clients are treated with respect and dignity, and as human beings who are capable of making positive choices and changes in their lives. Treatment is “client driven,” meaning that clients are involved in the treatment planning process and sign all treatment plans. Staff members share all recommendations made by the Treatment Team and keep clients updated regarding their level of progress towards treatment goals and strategies. Client rights and measures of confidentiality are strictly enforced and clients are encouraged to utilize the grievance process for perceived or realized conflicts with staff or other clients. Each staff member is individually trained in the areas of ethics, integrity, and professionalism to ensure appropriate and professional client care.