At Aloha House we have implemented the following policies and procedures to address the COVID-19 pandemic. This update is in effect until further notice.

Precautions for New Clients

We have implemented additional screening precautions for new clients. Anyone with specific risk factors or displaying symptoms of COVID-19 will not be admitted to the facility. A negative COVID-19 test is required for admission to the Residential treatment program. A follow up test will be administered five days post admission.

Visitors are not allowed at this time. Virtual visits are available. Family members can drop off items to current residents.

Precautions for Residents and Staff

Staff members remain dedicated to serving our clients and are using the CDC recommended health and safety precautions around sanitation and prevention of disease spread. 

Meetings that involve external guests, such as AA and NA meetings, are facilitated virtually at this time.

Intensive Outpatient and Outpatient Programs are available via a Telehealth Platform.

Vaccinations are offered to interested clients through our medical partner.

COVID-19 can cause potential hazards for those with drug use/abuse disorders, and be difficult for those with behavioral health issues.

Aloha House has two components: a Substance Abuse Services Division and a Mental Health and Social Services/Child & Adolescent Mental Health Division.

Aloha House utilizes a full continuum of care as well as “best practices/evidence-based practices” in the fields of mental health and substance abuse/chemical dependency. Our first step when working with someone is to conduct a thorough assessment in order to provide the least intrusive level of care possible. Once someone has started treatment, we regularly reevaluate his/her needs and individual progress toward treatment goals in order to recommend the most appropriate next steps, whether it is moving from residential to outpatient care, from residential to day treatment, from day treatment to outpatient care, etc. Services, including treatment and discharge planning, are fully integrated with appropriate public and private agencies to ensure treatment gains are sustained upon re-entry into the community. We encourage and help clients create and engage with active support networks to ensure long-term recovery.

Aloha House has highly qualified clinical leadership and dedicated support staff. The clinical management team includes professionals in the fields of social work, psychology and psychiatry, which supervises employees and contractors in those fields as well as nurses, marriage and family therapists and paraprofessionals.

We focus on quality outcomes for clients by employing rigorous supervision standards as well as ethical and clinical requirements. We work hand-in-hand with State clinicians to determine the best quality of care for consumers as well as with a variety of Hawaii State government departments, including the Adult Mental Health Division (AMHD), Child & Adolescent Mental Health Division (CAMHD), Department of Education (DOE), the Judiciary and Department of Human Services (DHS). Staff participates in ongoing training to ensure we are utilizing the most current and effective methods of intervention.

We strongly believe that family involvement can be imperative to a “successful treatment experience,” so clients are encouraged to allow family members to play an active role. This can only happen, however, once a client signs the necessary confidentiality release forms. If a client wishes to have family involved in the treatment process, he/she still retains confidentiality rights — clients know that issues that surface in treatment will not be discussed with their family unless he/she provides prior approval.

All clients are treated with respect and dignity and as human beings who are capable of making positive choices and changes in their lives. Treatment is “client driven,” meaning that clients are involved in the treatment planning process and sign all treatment plans. Staff members share all recommendations made by the Treatment Team and keep clients updated regarding their level of progress towards treatment goals and strategies. Client rights and measures of confidentiality are strictly enforced and clients are encouraged to utilize the grievance process for perceived or realized conflicts with staff or other clients. Each staff member is individually trained in the areas of ethics, integrity and professionalism to ensure appropriate and professional client care.

Aloha House accepts most insurance plans. For those without insurance or unable to pay for services (or for programs in which insurance cannot be billed), we are proudly funded by the following:

• Hawaii Department of Health – Alcohol & Drug Abuse Division (ADAD), Adult Mental Health Division (AMHD) and Child & Adolescent Mental Health Division (CAMHD)
• Hawaii State Judiciary
• Hawaii Department of Human Services – Child Welfare Services (CWS) and Benefit, Employment & Support Services (BESSD)
• Maui County
• Maui United Way
• Private Foundations and Charities
• Corporate Donors
• Individual Donors